Support — Smart Keyboard

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We typically respond within 48 business hours.

Frequently Asked Questions

How do I enable the keyboard?

Settings → General → Keyboard → Keyboards → Add New Keyboard → Smart Keyboard. Then open "Smart Keyboard" and enable "Allow Full Access" for the AI features.

Why is Full Access required?

The AI features send the text you explicitly submit to our secure server (France) for processing. Basic typing and spell-checking work without Full Access.

How do I manage my subscription?

Settings → your name (Apple ID) → Subscriptions. There you can turn off automatic renewal. Refunds are handled by Apple via reportaproblem.apple.com.

See also the privacy policy and the terms of use.